Does the Xylem website collect personal information from children under the age of 13?
No, the Xylem website does not seek to collect personal information from children under the age of 13. Our website is directed to adults who are interested in enhancing the play and learning experiences of children between the ages of birth to preschool years. The design, content and language of our website therefore are designed for an adult audience. In addition, we take technical measures that are designed to prevent children under the age of 13 from providing us any personal information.
If you are under the age of 13, please do not provide personally identifiable information of any kind whatsoever. Xylem does not sell products to persons under the age of 18. If you are under the age of 18, you are required seek the consent of your parent or guardian to purchase products from this site.
What information is the Xylem website collecting, and how is the site collecting it?
You can surf our website and view much of our terrific content without giving us any personally identifiable information. Xylem uses information that we collect from our visitors to personalize and improve your visit at xylem.biz We gather the following types of information:
Information you Provide Xylem
There are certain activities on our site where the collection of personally identifiable information is necessary, such as making a purchase, accessing specific pieces of content, entering a contest or sweepstakes, and contacting us. You will always know when personally identifiable information is collected, because you will have to supply that information to us or give your permission for us to collect that information. For most activities, we collect only your first and last name, e-mail address, postal address, gender, birth date and your child's birth date. When you make a purchase, we also collect your credit card information and shipping information.
Automatic Information Collected by Xylem
Our website uses information collected through technology to make our site more interesting and useful to you and for various purposes related to our business. In some circumstances, it may not be readily apparent to you that such information is being collected. For instance, when you come to our site, your IP address is collected. An IP address is often associated with the access point through which you enter the Internet, like your ISP (Internet service provider), your company, or your university. Standing alone, your IP address is not personally identifiable.
What Are Cookies, and How Do We Use Them?
How does Xylem use the personally identifiable information that it has collected?
Xylem uses personally identifiable information collected online in a number of ways. One of the ways we use such information is to complete transactions. For instance, if you purchase an item from Xylem online, we use your information to process your order. If you contact us for help, we will use the information to respond to you. We also use your information to notify you if you've won a game or contest. Information we collect is used to send you e-mail updates and newsletters about our products and our website. We also use the information you provide to send you e-mail and postal mail promotions, as well as offers from other companies, unless you have elected not to receive these promotions and offers.
Sharing of Information with third-parties:
Companies That Provide Services to Xylem
Companies Offering Promotions, Products, or Services
Third-Party Advertisers and Network Advertisers
In addition, many advertisements are managed and placed on our site by third-party companies. These companies are called “network advertisers.” Network advertisers may collect information about you when you click on or move your cursor over one of their banner advertisements. You may not realize it's being collected. The network advertisers may collect this information so that they can show you ads that are more relevant and interesting to you.
Purchase or Sale of Businesses
Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Visitors and Our Site
Regardless of any opt-out choices that you make, Xylem will disclose personal information when it believes in good faith that such disclosures facilitate compliance with laws, including, for example, to comply with a court order or subpoena. We may also disclose personal information in order to enforce our Terms of Service, our site and game rules, and to protect the safety and security of our sites, ourselves and others.
What choices do I have about Xylem collecting, using, and sharing my information?
It is possible for you to use our site without giving us any personally identifiable information. As mentioned above, there are also ways to limit the information collected through technology, though some of our features won't work if you decide to do this. When you choose to register with us or give us personally identifiable information, you will have an opportunity at the time we collect your information (a) to limit communications from us, and our third-party sponsors, and (b) to request that we not share your information with our third-party partners. In addition, you can request at any time that we not send future promotional communications to you either by unsubscribing from the communication (with respect to email communications) or by e-mailing info(at)xylem.biz and stating your request (with respect to both e-mail and postal mail communications). If you have allowed us to share your information with other companies, you may contact us at any time at info(at)xylem.biz to request that these businesses not use the information that we have shared with them to send you future promotional communications. We will then relay your request to these businesses. Please be advised, however, that it may require up to 45 days to fully implement your request.
What type of security does Xylem provide?
The security and confidentiality of your information is extremely important to us. We have implemented technical, administrative, and physical security measures to protect guest information from unauthorized access and improper use. From time to time, we review our security procedures in order to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. There are some things that you can do to help protect the security of your information as well. For instance, never give out your password, since this is what is used to access all of your account information. Also, remember to sign out of your account and close your browser window when you finish surfing the Web, so that other people using the same computer won't have access to your information.
If you need further assistance, please send an e-mail with your questions or comments to info(at)xylem.biz or write us:
205 Hembree Park Drive, Suite 130
Roswell GA 30076
Please be assured that any personal information that you provide in communications to the above e-mail and postal mail addresses will not be used to send you promotional materials, unless you so request.
How does Xylem collect, use and share information gathered offline?
The answer applies only to personally identifiable information that you provide to us for the purpose of obtaining from us a product or service primarily for personal, family or household purposes. In addition to gathering this type of personally identifiable information on our website, we may collect this type of information through other means, such as by telephone, mail or transactions at stores and other locations. We may use this information in a variety of ways. For instance, we may use this information to send you promotional materials, and we may share this information third parties so that they can send you promotional materials. We also may use this information for purposes other than sending you promotional materials. For example, we may use this information to process orders requested by you, or to respond to you if you contact us for help. In each instance, our collection, use and sharing of this information will be in accordance with all applicable laws.
Do California residents have special rights?
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information (whether collected online or offline) to third parties for the third parties' direct marketing purposes. To make such a request, please send an e-mail to info(at)xylem.biz or write us:
205 Hembree Park Drive, Suite 130
Roswell GA 30076